Residential maintenance staff members are typically kept quite busy with their daily responsibilities and tenant emergencies. The tenant turnover process can quickly become a lower priority than a plumbing or heating issue, and often, property managers do a quick walk-through to assess any needed repairs or to determine if the vacating tenant gets their full security deposit returned. In some cases, without a consistent, full inspection of an empty unit, new tenants can find existing issues that could have been rectified before takeover. This can be costly to property owners, and lead to higher tenant turnover.
Benefits Of Using An Apartment Turnover Checklist
There are a number of reasons why property owners and managers should ensure they use this kind of checklist (or use a company like Tru-Serve that uses one!) For one, it clearly documents the results of a highly detailed unit inspection, including opening every cabinet door, trying every water tap, and testing every door lock. Why be so detailed? Even if a fixture or piece of equipment looks like it’s in good condition, it may not be functioning properly. Once a tenant is in the unit and discovers the issue, it not only means that the maintenance staff has to work with them to come in and repair it, but makes the tenant wonder why it wasn’t fixed before they moved in.
From a financial standpoint, having a comprehensive turnover checklist allows property managers to control repair expenses, and can even save money when replacing expensive appliances or equipment. How? When Tru-Serve inspects a unit using the said checklist, they also record the make, model and serial number of every appliance. For warranty purposes, this can mean that if a breakdown occurs, it can be easily determined if a warranty still applies, potentially saving thousands of dollars.
Tenants Prefer A Detailed Apartment Turnover Checklist
Even your tenants will prefer when you use Tru-Serve and our service. Once they move in, they have the opportunity to sign off on their own inspection. This double checks what Tru-Serve’s staff completed, as the tenant will document any issues they find remaining. It also documents their acceptance of the unit in its existing condition. If there are issues upon that tenant vacating the unit, the property manager can prove that the issue did not exist upon move-in, or the tenant would have remarked as such at that time. It’s a win-win scenario.
Never Second Guess Your Turnover Inspections Again
Six different people inspecting the same apartment could locate completely different deficiencies from each other, if there is no consistency in using an turnover checklist. Tru-Serve’s comprehensive inspections and documentation guarantee that every surface, system, handle, knob, and appliance will be touched, moved, and tested, giving you the peace of mind you need but may not have the time for.
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